About The Chapman Group The Chapman Group, founded in 1988, is a sales consulting firm that creates world class sales organizations through the optimization of sales performance. We assist clients of all sizes across a broad spectrum of industries to increase their sales through the implementation of innovative sales processes, methodologies, best practices, skills and tools. We have been using customer loyalty metrics for almost 20 years as part of a holistic approach to effective account management.

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Our metric-based approach to sales and strategic account management integrates the art with the science of sales. We enable our clients to grow sales by becoming more efficient, effective and profitable. Clients, national and global – Fortune 1000 and mid-tier, have all found considerable value in continuing their relationship with us long after initial goals have been accomplished. Clients often request The Chapman Group to monitor performance and provide ongoing performance monitoring, training and coaching.

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     www.ChapmanHq.com