Strategic Account Management Blog by Dennis J. Chapman Sr.

 

 

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> LoyaltyProfessional Services > Reporting & Analysis

 

Reporting & Analysis

 

By utilizing a rich blend of tools, technology, and people, LoyaltyProfessional TM  offers its customers robust reporting and analytics capable of exceeding the expectations of today’s most demanding organizations.  

 

Web Based Reporting

Each LoyaltyProfessional TM  customer has a web based application that they can access to view and analyze results, in real time, at an organizational, division, customer, contact, and question level. Additional web based reporting tools include:

 

  • Dashboards

  • Survey and Roll Up gap analysis report

  • Filter and Query capabilities

  • Standard reports

  • Exportable results and reports

 

Click Here For Screen Captures of Reporting Functionality

 

Customer Feedback Report

Either done quarterly, semi-annually, or annually – the Customer Feedback Report is a report created by one of our experts that highlights trends, analyzes data points, and recommends organizational strategies and tactics based upon survey results.  

 

Click Here For Sample Customer Feedback Report

 

Additional Reporting and Analytical Services

LoyaltyProfessional TM  has additional resources available for additional statistical analyses to help organizations determine correlations and other significant inferential statistics from their data sample.

 

 

 

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